Neverland Tea Salon - 3066 West Broadway, Vancouver, BC, Canada, (1) 604-428-3066
FAQ2019-06-18T17:00:59+00:00

FAQ’s

We offer our High Teas from open to close 7 days a week, anytime is High Tea at Neverland.  Our seating time is 1.5 hours, and for parties of 6 or more 2 hours, we kindly ask you respect our seating times during busy days.

We offer gluten/dairy omitted, vegetarian and vegan.

We highly recommend you make a reservation, especially on weekends and holidays, we book up very quickly on these days.  You may order directly with your server.

High Tea consists of petite finger sandwiches, delicate sweets and a freshly baked scone.  High teas are per person, it is about the same as having a regular lunch. For smaller appetites we offer the demi High Tea Towers.

Sorry, but no substitutions please, however if there is an allergy alert we will accommodate.

Neverland is casual, however we love when our guests dress up for tea and wear their fabulous fascinators!

Yes we have buyouts available, please call Neverland for more information!

Yes, parties of 5 or more is 18%.

Please call Neverland directly for large party bookings, a credit card is required to hold your reservation, and we ask for 24 hours’ notice of cancelation or change of party size

No, your credit card is to secure your reservation, however a no show may result in a minimum charge so please advise us of any changes within required time frame.

We do delight in our Tinkerbell High Tea for ages 12 and under, and enjoy looking at their faces when the server brings it to their table. We have 2 high chairs for little ones, and ask that all strollers be folded and stored in the back of Neverland, for the safety of our staff and your wee ones.

No we have porcelain wares for our Vegan guests.

Yes, we offer over 60 types of tea from herbals, greens, whites, oolongs, black and rooibos teas

Certainly! We offer our teas in 100 and 150 gram bags or decorative tins.

Yes, on our website and at our Tea Bar.

Yes! We do seasonal as well as specialty towers on Valentines, Easter, Mother’s Day and Christmas.  Prices vary from our regular towers on these dates.

Yes our minimum spend to reserve a table is $20 per person.

You may certainly bring your own cake, however we do charge $1.00 per person for cutting fees.

Yes you can, we charge a $30 per bottle corkage fee.

We ask that you only bring table top decorations, nothing may sit on the floor or be taped on walls.

Although we are not a gluten free environment, we take every possible precaution to prevent cross-contamination. Our baking is done separately on clean surfaces with clean bowls and utensils, all our products are sourced to be gluten free.

Tea in its purest form is celebrated at Neverland with over 60 types of teas sourced from 10 suppliers on 4 continents.

No, there is only one Neverland Tea Salon, opened September 2013, we have not endorsed nor are associated with any other business using the name Neverland.

Evening buy-outs allow you and your guests to experience the magic of Neverland all on your own from 6:30-9PM, and work with a ‘minimum spend’ of $1200, which is calculated as a total amount that is spent during the event and charging the balance as a ‘room fee’. For example, if 40 people each get high tea, then the $1200 minimum is met and no further charges are incurred. However, if 40 people each only spend $20, then the balance ($400) will be charged as a room fee.

While high tea is the most popular choice among guests booking parties at Neverland, we have other choices including gluten and dairy omitted alternatives. We also have a great selection of sparkling wines and our signature tea-infused cocktails.

Absolutely! And we can customize a cocktail to your tastes!

Unfortunately, we do not allow guests to put up decorations, only table top decorations are allowed.

We have a Murphy bed stage and we have a surround sound system that guests can use, however we do not have a television or projector at Neverland at this time.